Brillon Consumer Products Private Limited (“BRILLON”, “we”, “us”, “our”) takes the privacy of every individual very seriously and recognises the importance of maintaining privacy. This Privacy Policy (“Policy”) outlines how we collect, use, disclose, transfer, and store data or information on this website (“Website”). This Policy also explains the purpose of collecting the information, the practices regarding the utilization of such information and options that an individual may have for managing the data. Visitors are advised to carefully read this Policy before using the website.
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INFORMATION COLLECTED BY US
Personal Identification Information
We may collect personal identification information directly from you in various ways, including when you register on the Website, subscribe to the newsletter, make an enquiry, or fill out a form. Personal identification information may include your name, email address, mailing address, phone number, organisation name and industry.
We do not collect any personal identification information unless and until you voluntarily submit it to us. We do not collect through the Website any Sensitive Personal Data or Information (“SPDI”), such as passwords, medicals history, biometric information, sexual orientation, or any financial information including bank details, credit card or debit card details or any other payment instrument. You are requested not to provide or send to us any SPDI .
Non-Personal Identification Information
When you visit the Website, we may automatically collect some non-personal identification information about you which is strictly necessary for browsing or accessing Website features. Non-personal identification information may include the browser name, information about your device, and technical information about your means of connection to the Website, such as the operating system and the Internet Service Providers utilized and some other necessary cookies.
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HOW WE USE YOUR INFORMATION
Information provided you is used for our business purposes which include the following:
- To improve customer service: Information you provide helps us to render necessary customer service, respond to your customer service requests and support efficiently.
- To personalize user experience: We may use information individually for understanding your needs in order to provide you with more relevant information and in the aggregate to understand how our users as a group use the services and resources provided on the Website.
- To process transactions: We may use the information which is submitted by you when making an enquiry only to respond to the enquiry and provide service in lieu of that enquiry. We do not share this information with outside parties except to the extent necessary to provide the service.
- To send periodic emails: We may use the email address to send you information and updates pertaining to the service requested by you, in addition to receiving occasional company news, updates, related product or service information, etc. subject to your consent as per the applicable law.
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HOW WE PROTECT YOUR INFORMATION
We have adopted reasonable and appropriate data collection, storage, processing practices security measures and obtained relevant certifications to protect against unauthorized access, alteration, loss, disclosure, or destruction of your personal information, stored on the Website. To achieve this, we have restricted access to the information only to authorized personnel among our employees, based on a need-to-know basis, and is subject to stringent contractual confidentiality obligations when entrusted to third parties.
However, no electronic data transmission or storage of information can be guaranteed to be absolute secure. Please note, while we strive to protect the information against potential risks and exposures, there is no absolute security in the online sphere, we cannot ensure or warrant absolute security of any information you provide us.
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SHARING YOUR PERSONAL INFORMATION
We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information which in no way is linked to any personal identification information including visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.
We may disclose information in accordance with applicable laws and regulations, as well as in response to a summons, warrant or other order from any judicial or other government authority.
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AGE REQUIREMENTS TO USE THE WEBSITE
The Website does not cater to anyone who has not attained the age of consent and therefore, we do not collect any personal information from any person who is under the applicable age of consent. Do not provide any information of any kind and by accessing the Website or submitting the information you acknowledge that you have attained the age of consent to access and use the Website.
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YOUR RIGHTS
In relation to the personal identification information submitted by you through the Website, you may request review, update or correction of the information which we hold in case the information is incorrect or incomplete. Where processing of your information is based on your consent and in accordance with the applicable law, you have the right to withdraw consent to our processing of your personal identification information.
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DATA RETENTION
The information collected will be retained by us or our affiliates or subsidiaries only for the duration necessary to fulfil the purposes delineated in this Policy or mandated by law.
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CHANGES TO THIS PRIVACY POLICY
BRILLON has the discretion to update this Policy at any time. We encourage you to frequently check this page for any changes to stay informed about any updates in this Policy.
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GRIEVANCE OFFICER
If you have questions, comments, or concerns about this Privacy Policy, you can contact our Grievance Officer. The details of the Grievance Officer/Consent Manager are provided below:
Mr. Pranav Jha
Email: pjha@brillonconsumer.com
Contact Details: + 91 85271 95891
This Privacy Policy was last updated on 26th November 2024.